Call us at (800) 701-5333 or (818) 227-3333, or you can use our “contact us” form to email DCN. Our Customer Service Department is friendly, knowledgeable, and ready to help you. All of our customer service staff has over eight years of wireless experience. They are ready to assist you with:
- Troubleshooting a technical problem
- Answering a billing question
- Explaining how to use service features
- Providing you with a new handset or accessory
- Reviewing your usage and recommending the best rate plan for you
- Warranty repair, loaner phones, rental service, and more
 DCN has been an exceptional provider for our cellular service and phones. [Our representative] has saved [us] money and time managing our account. She makes sure our accounts have the necessary minutes and updates our plans when needed. When requesting equipment, the turnaround time is next day. She makes my job a lot easier! ~Lynne R., Office Services Manager
A major California builder DCN customer since 2000 |
We started our partnership with DCN in 1995. They helped us reduce our costs significantly. Since then our group has grown as well as our cell phone usage. DCN allows us to customize our plans based on our usage. Their customer service over the years has been outstanding. We have had many offers from various vendors to switch over but can find no reason why we would want to. The value we get from DCN far outweighs anything another vendor could do. Thanks DCN! ~Terry F., Telecommunications Manager
A major California news group DCN customer since 1995 |